WE LOVE WORKING WITH NICE, HONEST PEOPLE and have devoted ourselves to providing those families & individuals a great rental home experience.

To accomplish this, we feel it is critical that you are aware of the applicant requirements before applying, to avoid any misunderstandings or inaccurate assumptions.

PLEASE NOTE: WE CANNOT OFFER ANY EXCEPTIONS TO THE REQUIREMENTS LISTED BELOW.


APPLICATION FEES ARE NON-REFUNDABLE! - WHY? 

Once an application is submitted, we are automatically charged by third parties for the services they provide and that are required by our application (credit check, background check, evictions, etc). 


These third-party companies, under no circumstances, offer refunds for their services (trust us, we’ve tried...numerous times), and therefore, we cannot offer any refunds on application fees once an application is submitted. 

                       


WHAT ARE THE APPLICANT REQUIREMENTS? Credit, Income, Etc.

APPLIES TO ALL APPLICANTS (anyone 18yrs or older residing in the home):

  • Must Have A 600 (or higher) Credit Score(s)
  • Do Not Have Any Judgements or Housing Related Collections (Previous Rents, Utilities, Etc.)
  • Bankruptcies Must Have Been Discharged For At Least 12 Months
  • Have Not Had A Foreclosure In The Last 24 Months
  • Do Not Have Any Previous Evictions
  • Have Not Been Convicted Of A Felony
  • Are Not A Registered Sex Offender
  • Are Able To Pay The Full Security Deposit At the Time Of Lease Signing
  • Can Provide Verification Of Total Household Income Is Three Times (x3) The Amount Of One (1) Month’s Rent
  • Will Not Use Home For Growing Marijuana
  • Have Physically Viewed The Home (Noted Below In “Renting Sight Unseen”)
  • All Applications Must Be Accurate & Complete (see below for the definition of a "complete application")


ALL APPLICATIONS MUST BE COMPLETE BEFORE THEY CAN BE CONSIDERED

Before we can consider & submit your application for the property owner’s final approval, it must be a “complete application".

The following information is required in order to have a "COMPLETE APPLICATION":

  • A Completed Online Application (& application fee paid in full)
  • 2 Most Recent Month’s Pay Stubs, Documenting Income Of All Applicants
  • A Government Issued Photo ID Of All Those Residing At the home 18yrs or Older
  • Rental Verification From Previous Landlord/ Property Manager or proof of recent homeownership 
  • Anyone 18 Years Of Age or Older Must Submit an Application and Have Background Run Regardless of Whether They Will be Contributing Financially
  • Contact Information Of Closest Living Relative
  • If Active Duty, The Contact Information Of Your Acting Commanding Officer
  • Information (the type of pet(s), weight, license) On Any Pets That Will Reside In The Home (if applicable and/ or permitted) 

PLEASE NOTE: PROPERTIES CANNOT BE HELD WHILE WAITING ON DOCUMENTATION (AKA: A COMPLETE APPLICATION) 

***If any additional documentation is required due to a unique circumstance we will promptly advise.***

YOU CAN SEND REQUIRED DOCUMENTATION TO:

[email protected]    or     FAX TO: (888) 631-0062

NOTE: please email any private information securely.


CAN I REQUEST A SHOWING THAT IS NOT ON THE CALENDAR? 

Unfortunately, No.

In almost all cases the home is occupied by a current tenant that is paying rent to reside in that home.

To respect their time we have pre-arranged several blocks of time for showings. If the home you inquire about does not have any showing times available, that means all available showing times have been booked.

Please Note: We will promptly notify you if any showing times become available on the property you inquired on.

We recommend taking advantage Rental Home Alert so we can notify you of upcoming rental homes and showing times.


DOES ASHFORD RENT SIGHT UNSEEN?

Unfortunately, No. WE DO NOT RENT SIGHT UNSEEN

This policy is derived from past experiences and for everyone’s benefit involved (but mainly yours).

We want everyone happy with the home they have chosen to reside in but regardless of every effort to describe a home (numerous pictures, video, 360-degree pictures or even feedback and advice of friends or family) one cannot capture every aspect of a home.

Trust us, we want to promptly rent any home we manage but this policy is in place to best protect all parties interests, especially yours. 



DOES ASHFORD ACCEPT SECTION 8?

No, unfortunately, we do not accept Section 8 housing. 


HOW ARE APPLICATIONS CONSIDERED?

WE PRACTICE FIRST COME FIRST SERVE

Unlike most Property Management Companies, we do not hold complete applications for a week to compare with other applications.

We submit complete applications on a first come first serve basis out of fairness to the applicant. 

Please Note: if we receive more than one “complete application" in the same business day we will submit all complete applications that were received that day.

PLEASE NOTE: PROPERTIES CANNOT BE HELD WHILE WAITING ON DOCUMENTATION (AKA: A COMPLETE APPLICATION) 


HOW LONG DOES IT TAKE TO PROCESS AN APPLICATION? AND WHO APPROVES THEM?

PLEASE ALLOW 48 - 72 BUSINESS HOURS FOR YOUR APPROVAL STATUS

We understand you may need to secure a home right away and we want you to know that we make every effort on our end to expedite this process. 

Please know that there are a couple of items that require outside third parties response before we can consider your application complete and when considering the approval of the application.

As noted in the list of applicant requirements, your RENTAL VERIFICATION is required in order to have a complete application that we can present to the property owner for final approval.

For this reason, we encourage you to contact your previous landlord or property manager to be on the lookout for the simple rental verification form that we will be sending (from: Ashford Realty Group) and to promptly return.

*we provide them instructions on how to complete and return*

Since the owner of the property that you are applying for has the final say (approval), we have, in some rare cases, seen an additional day delay awaiting their response. 

Although this is rare, it is normally due to the fact that the property owner(s) is deployed or in training and do not have access to communication outlets.

Please know we proactively share the importance of the property owners promptly responding and alert them in advance as we look to complete the application package.

APPLICATION APPROVALS: Please remember, regardless of any recommendations from us at Ashford Realty Group, the property owner is the one that must provide the final approval.


IF APPROVED FOR A PROPERTY, CAN I REQUEST CHANGES TO THE HOME?

Unfortunately, No.

At the time of the possession, the home will be move-in ready.... We take pride in this!

Granted, there could be aesthetic items that do not appeal to your tastes but please remember, another family is allowing you to call their house a home.

We recommend that you DO NOT APPLY for any home with the expectation that changes will occur after signing the lease (new carpet, paint, etc.).

This too is why we do not allow renting sight unseen.


UNAUTHORIZED PETS

PER THE LEASE: There is a $500 Fine for each unauthorized pet (or restricted breed) located at the property (regardless of who owns the pet). 

This lease violation is terms for immediate eviction in conjunction with the fine if the homeowner chooses.

[SEE THE PET AGREEMENT FOR DETAILS]


DOES ASHFORD RECOGNIZE AND ADHERE TO THE MILITARY CLAUSE?

Absolutely!

We request this not be abused and wrongfully used.

If an Ashford tenant's plans change prior to the lease expiration, we request they are honest and allow us to work towards those plans together.

IMPORTANT: The notice must be submitted in writing 30 days prior. Please refer to your lease. 


IN CLOSING...

WE'D LOVE TO SHOW YOU ANY OF OUR ASHFORD FEATURED RENTAL HOMES IF:

  • You have read and met the “Applicant Requirements” listed above.
  • If you are willing to utilize the tools & information provided to ensure a great tenancy.
  • You are willing to keep the lines of communication open. So, if you have a question or concern we get a chance to answer or fix it.
  • You understand the home is another family’s residence that has opened it up to nice individuals & families to call home.
  • You look forward to working with a Group that counts on open communication & honesty from both parties to ensure a great experience.


 

BUT WE'RE PROBABLY NOT A GOOD FIT IF:

  • You feel that dishonesty & rudeness are acceptable practices in order to get your way.
  • You feel your next property manager should inherit any bad experience you endured elsewhere.
  • You tend to ignore agreements and make up your own rules.
  • You feel you have the right to treat another’s home like you’re a rock band on tour.
  • You are likely to neglect the terms of your lease or disregard all the information and tools we provide (to include your detailed move-in evaluation) to ensure a great tenancy and move out process.
  • You feel the “customer is always right” phrase absolves you from any accountability and honesty.

As mentioned above,  we cannot offer any exceptions to the applicant requirements listed above.